Policies concerning refunds, cancellations and returns are listed below. If I make a mistake or there is an issue with your order I will always do the best I can to make it right! If you decide to cancel or return due to a change of mind or other reason not due to a problem with the item there are things you need to understand. Any shipping fees I have paid and payment processing fees are not refundable because I cannot get them reimbursed. I am not Amazon, I am one person selling stuff from my own collection. Please be mindful of this before deciding to make a purchase. These have been the policies since I began the shop but feel it needs to be reminded to take a look at the policies in place. Thanks and it is appreciated!